Security
Protecting your data and transactions is our top priority. TicketDaddy implements industry-standard security practices to ensure the safety of our platform for organizers and attendees.
Security Practices
Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256. Payment information is never stored on our servers.
Authentication
Enterprise-grade authentication with session management, rate limiting, and support for multi-factor authentication.
Privacy by Design
GDPR-compliant data handling with user consent management, data export, and right-to-deletion support.
Infrastructure
Hosted on enterprise cloud infrastructure with DDoS protection, automated backups, and 99.9% uptime SLA.
Code Security
Automated security scanning in CI/CD, dependency vulnerability monitoring, and regular code reviews.
Incident Response
Documented incident response procedures with 24-hour notification. See our responsible disclosure policy.
Compliance & Certifications
GDPR
CompliantEU General Data Protection Regulation
Full data subject rights, consent management, DPA available.
PCI-DSS
DelegatedPayment Card Industry Data Security Standard
Payment processing handled by PCI-DSS Level 1 certified partners (Stripe, Flutterwave).
SOC 2
In ProgressService Organization Control 2
Type II audit preparation underway. Controls documentation available on request.
POPIA
CompliantSouth Africa Protection of Personal Information Act
Aligned with POPIA requirements for South African users.
Responsible Disclosure
We take security vulnerabilities seriously. If you discover a security issue in our platform, we encourage you to report it through our responsible disclosure program.
View Disclosure PolicyEnterprise Security Needs?
For enterprise clients requiring detailed security documentation, SOC 2 reports, penetration test results, or custom data processing agreements, please contact our security team.
Contact Enterprise Sales